Are you concerned about how your personal information is handled in this online store? Then you’ve come to the right place!

Below, you’ll find information on how we at Commerce Group AS handle personal data, as well as details on your rights as a registered user with us. We hope you’ll find the answers you’re looking for here. Of course, you can also contact us if you have any questions about how we process your data. We prioritize security and transparency in this area, and we take your inquiries seriously!

Data Controller:

• Name: Commerce Group AS
• Contact person: Espen Lippert
• Phone: 90888688
• Email: kontakt@klokkereimer.no
• Address: Tømmeråsen 25a, 1555 Son

WHY DO WE PROCESS PERSONAL DATA?

We collect and process personal data to offer visitors to our website the services and products they request. We also aim to provide better and more relevant content to each customer, as well as foster good and long-lasting relationships with our existing customers.

When do we process personal data?

Below is a list of when and how we process personal data in different cases. Please note that all processing is based on consent, except for data collection during purchases, where certain information must be provided to complete the transaction. In this case, the legal basis is contract fulfillment.

Newsletter:

• Where: Online store’s newsletter
• What is stored: Email address.
• Purpose of personal data: To send out newsletters.
• Storage period: Indefinitely, until you unsubscribe from the newsletter or request deletion.
• Legal basis: Consent.
• Security: Information is stored on a secure server. Contact us for more details on security.
• Data processor (third party): Mailmojo

Purchases in the online store:

• Where: In the store’s checkout
• What is stored: First name, last name, phone number, email, street address, postal code, city, product names, quantity of products, chosen shipping options, payment method (e.g., Klarna Invoice), and price. Social security number is required only for financing services and is not stored by the online store but handled by the payment provider. Company name, organization number, and contact person are required for business purchases.
• Purpose of personal data: To complete a purchase, name, address, and contact information are required for payment processing and shipping, as well as invoicing if selected. Contact information may also be used to reach the buyer regarding the purchase. Social security numbers are used by the financing provider to perform a credit check for invoicing and financing services. Information is also used for accounting purposes.
• Storage period: Personal data is stored in accordance with the Accounting Act, usually for 10 years after the end of the fiscal year. If a warranty agreement is made for a product, the information will be stored as long as the warranty is valid, but not less than 10 years.
• Legal basis: Necessary for contract fulfillment/purchase and accounting.
• Security: Information is stored on a secure server. Contact us for more details on security.
• Data processor (third party): Vipps, Bring, Fiken, Tripletex

Contact form/customer inquiries:

• Where: Contact form in the online store
• What is stored: First name, last name, phone number, email + inquiry.
• Purpose of personal data: The information is used to respond to your inquiry. If you have previously submitted an inquiry under the same name, phone number, or email address, we can view your inquiry history to better respond to your questions, especially if they are related to previous inquiries or purchases.
• Storage period: The information related to your inquiries is stored as long as necessary to respond to your inquiries.
• Legal basis: Consent.
• Security: Information is stored on a secure server. Contact us for more details on security.
• Data processor (third party): Gmail

Creating a customer profile in the online store:

• Where: Under “My account/create customer”
• What is stored: First name, last name, address, phone number, password, and email address.
• Purpose of personal data: The information is used to create a customer profile for you. In your profile, you can view your past purchases in the store, as well as edit and customize the personal information you have provided to us. You can also subscribe to newsletters from your customer profile.
• Storage period: The information related to your customer profile is stored until you request its deletion.
• Legal basis: Consent.
• Security: Information is stored on a secure server. Contact us for more details on security.

Cookies:

This online store uses cookies to provide you with a better user experience across all channels. The use of cookies is based on consent through your browser settings and your continued use of our site. Curious about how we use cookies and how to manage them?
Read more [here].

What is the legal basis for data processing in the online store?

Commerce Group AS processes certain types of personal data, as listed above. In most cases, our legal basis for processing is consent, with one exception. This means we collect and process personal data based on consent from the data subject. However, for purchases in our online store, the legal basis is not consent, but rather the necessity for contract fulfillment and statutory accounting requirements.

Your rights:

• Access to your personal data: If you are registered in our systems, you have the right to access the data we hold about you.
• Correction of your personal data: If you believe we have incorrect information about you, you have the right to request corrections.
• Deletion of your personal data: You have the right to request that we delete your personal data.
• Restriction of processing: You can request to restrict the processing of your data.
• Data portability: If the collection and processing of your personal data are automated and based on consent, you have the right to transfer these data to other providers.
• Withdraw consent: You have the right to withdraw your consent at any time.
• Complaint: You have the right to file a complaint regarding how your data is processed.

For more information on exercising your rights, you can contact the Data Controller at the details provided above.